Processing Time
All orders are processed in‑house. Please allow 3–5 business days for production before your order ships. Custom graphics may require additional time depending on design complexity — we’ll keep you updated throughout the process.
Shipping Rates & Delivery
• Standard shipping is calculated at checkout based on your location and order size.
• Domestic orders typically arrive within 5–7 business days after dispatch.
• International orders may take 10–15 business days, depending on customs clearance and local carriers.
Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Delays
We work hard to meet all timelines, but please note that holidays, weather conditions, or carrier issues may occasionally cause delays. If this happens, we’ll notify you immediately.
Damaged or Lost Packages
If your order arrives damaged or doesn’t arrive at all, contact us right away. We’ll work with the carrier to resolve the issue and ensure you get your graphics as quickly as possible.

Eligibility for Returns

We want you to be fully satisfied with your purchase. If you receive a product that is defective, damaged, or incorrect, you may request a return within 14 days of delivery.
Because our graphics are custom‑made to your specifications, we cannot accept returns for reasons such as change of mind or incorrect sizing provided by the customer. Please double‑check your bike model and details before placing your order.
Return Process
• Contact us at [your support email] with your order number and photos of the issue.
• Our team will review your request and provide instructions for returning the item if eligible.
• Returned items must be unused and in their original condition.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status.
• Approved refunds will be processed to your original payment method within 5–7 business days.
• Shipping costs are non‑refundable unless the return is due to our error.
Exchanges
If you need an exchange for a defective or incorrect item, we’ll ship the replacement at no additional cost once the return is approved.
Non‑Returnable Items
• Custom graphics designed to your specifications
• Sale or clearance items